All of our products can be found in the webshop. On the product page of each product you will find more information about the product itself, including design options, dimensions and price. You also have the option here to place the product directly into your shopping cart.

If you are unsure about the color of a fabric, you can order a sample pack of 5 samples of your choice.

If you place an order through the webshop, you need to fill in your data (name and address details). You are responsible for the accuracy of these details.

After you place an order, Design in Box will send a confirmation of it by email.

You can change your order within 24 hours of receiving the order confirmation.

Design in Box may refuse a request for modification of a product if it may affect the work qualitatively or quantitatively (such as modification of a custom-made product).

All our deliveries are subject to our privacy policy and terms and conditions.

Do you have questions about this?
If so, please contact Design in Box at klantenservice@designinbox.nl or by calling +31(0) 34 57 45 444.

The (total) price including VAT of the products is indicated in our webshop. After products are ordered, their prices are not increased.

When ordering, you must pay a deposit in the amount of 25% of the total amount (including VAT).

Orders from stock must be paid in full in advance. When you place an order by phone or email you can transfer the deposit by bank transfer.

When you place an order with us in the showroom, you can pay the down payment with us by debit card or bank transfer. The remaining amount can be transferred by bank transfer prior to delivery or paid by debit card upon delivery or collection of the products.

If you act from profession or company and make a business order within the Netherlands or Belgium you have to pay 50% in advance. The remaining amount will be transferred by bank transfer after delivery.

You can pay in our webshop with iDEAL and via credit card.

You can pick up all products in Culemborg at the address Beesdseweg 11, 4107 LV or have them delivered.

Delivery costs are indicated on the website. Possible assembly is possible and the costs are indicated on the website.

We will deliver your product to the address you provided when you placed the order. You cannot change the address once we have already shipped the package.

You must be present during delivery for products to be assembled, otherwise we will charge a cancellation fee (€50).

Delivery may take place outside the given time frame due to traffic conditions or other unexpected developments.

The delivery times in the order confirmation are indicative. We will do our best to deliver the order promptly. If the order is delayed, we will notify you in writing. We guarantee that you will receive the order no later than 150 days after confirmation of the order. In the unlikely event that you do not, you may request us to (a) refund the amount you paid for the product immediately, or (b) send you a replacement product (of equal value).

If you are not satisfied with the way the products were transported, assembled or delivered, please contact Design in Box at klantenservice@designinbox.nl or by calling +31(0) 34 57 45 444.

• Stand By Me- delivery time of 1-2 weeks
• Dining #14 - indicative delivery time of 6-8 weeks
• Lounge #13 - indicative delivery time of 6-8 weeks
• Hocker #13 - indicative delivery time of 6-8 weeks
• Bench #1012 - indicative delivery time of 8-10 weeks
• Tables #355- indicative delivery time of 6-8 weeks

Shipping costs per product type within the Netherlands*:

• Side tables - €7.50
• Chairs/Stools/Bar Chairs - € 15
• Hocker - € 7,50
• Couches - € 35
• Tables - €50
• Cushions - €4.95

Excluding wadden islands, costs on request*.

Shipping costs by product type within Belgium:

• Side tables - €9.95
• Chairs/Stools/Bar Chairs - € 15
• Hocker - € 9,95
• Couches - €50
• Tables - €75
• Pillows - €7.50

Assembly costs per product type within the Netherlands*:

• Side tables - NOT POSSIBLE due to simplicity
• Chairs - 25.00 €
• Hocker - NOT POSSIBLE due to simplicity
• Sofas - 50 €
• Tables - 50 €

Excluding wadden islands, costs on request*.

If you as a consumer have ordered a stock item through the webshop, you may return the product within 14 days after you have received it. You can do this by sending an e-mail to klantenservice@designinbox.nl.

After you have received a confirmation from us, you must return the product within 14 days. Once we have received the product, we will refund the purchase price to your account within 14 days.

You are responsible for the cost of return shipping. During the time you have to consider whether to keep the product, you must handle the product and its packaging with care. You may only unpack and use the product to the extent necessary to determine whether you want to keep the product. You should therefore always return the product in its original undamaged packaging. This does not apply to custom-made products.

Out-of-stock products that are custom-made according to your specifications (such as desired size and color) cannot be returned.

Design in Box guarantees that the products meet the usual requirements and standards that can be set at the time of delivery. Complaints about material or production errors will of course be dealt with.

You have a 12-month warranty on products provided all usage and maintenance instructions have been followed and carried out.

The warranty does not apply if the product is misused.

The warranty also does not apply if a defect occurs due to circumstances beyond Design in Box's control.

A lacquered frame or stained table top will wear out through normal use, this is not a reason for complaint.

Excluded from warranty are scratches in the lacquer or tears or cracks in the panel itself. Even with normal use, a lacquered or stained tabletop can have scratches and cracks in the lacquer finish. These damages to edges and surface are not part of the warranty because they are inherent to a lacquer finish.